— legal
Privacy.
This policy explains what personal data ONLYMIXING ("we", "us") collects, why we collect it, how long we keep it, and the rights you have over it under UK GDPR.
What we collect
- Your name & email — provided when you book a mix, so we can contact you and label the project.
- Project files (stems) — the audio you upload for us to mix.
- Payment data — handled by Stripe. We never see or store your card details. Stripe processes payments under Stripe's own privacy policy.
- Order metadata — tier chosen, song count, add-ons, project name, notes. Stored in our Stripe account and our Google Workspace (Drive + Gmail).
How we use it
- To deliver the mixing service you booked.
- To send you the upload link, previews, and the final delivery.
- To issue invoices and meet tax/accounting obligations.
We do not sell, share, or market your data to third parties.
How long we keep your files
Project files (your uploaded stems and our mix outputs) are retained for 90 days after final delivery, after which they are permanently deleted from our Drive. If you want them kept longer, request it in writing before the 90-day window ends.
Invoice and payment records are kept for six years as required by UK accounting law. Email correspondence is kept for as long as needed to deliver the service and resolve any follow-up.
Your rights under UK GDPR
You have the right to:
- Access — request a copy of all data we hold about you.
- Rectification — correct any inaccurate information.
- Erasure — ask us to delete your data ("right to be forgotten"), subject to legal retention requirements above.
- Portability — request your data in a portable, machine-readable format.
- Objection — object to any specific use of your data.
To exercise any of these, email hello@onlymixing.com. We respond within 30 days.
Cookies & analytics
The website itself does not set tracking cookies. Third-party scripts loaded on the page (Stripe checkout, Google Fonts, jsDelivr CDN for D3) may set their own functional cookies necessary for those services to work.
Contact
Questions, requests, or complaints: hello@onlymixing.com